We may collect information when you purchase goods or We may obtain information about you from various sources, however, it is always your choice to provide this information, and you may withdraw consent at any time. Users users with low/impaired vision users who are deaf or hard of hearing users with cognitive disabilities and users who are color blind. We are also exploring incorporating usability features on our sites that make it easy for persons using assistive technologies, including screen reader technologies, and also keyboard-only To accomplish this, we are building a diverse team of individuals who are trained in digital accessibility and are committed to providing the best digitalĮxperience to our consumers.
THE ORDINARY GRANACTIVE RETINOID 2 EMULSION REDDIT UPDATE
We know we have a long way to go, but we are actively endeavoring to design, create and update digital content that conforms to applicable accessibility laws and regulation and the most current version of the WebĬontent Accessibility Guidelines (WCAG) 2.0 AA standards. Ongoing commitment, and DECIEM will continue its efforts to effectively communicate with its consumers and to ensure its website is accessible to, and usable by, all persons including those with disabilities. We are committed to accessibility and believe that all of our consumers should be able to fully and completely access and use DECIEM’s online content, including websites, mobile sites and all digital offerings. Why have you charged me more than the total? The currency and pricing of your order are determined by the country from which you visit us and cannot be changed. Any international bank fees are not imposed by DECIEM. If the local/credit card currency is different than the one used at the time of checkout then your bank will convert the amount using the current exchange rate. Orders within Canada, USA, UK (and the EU) and Australia are shipped from our local offices within these regions. Our system takes into account these variations when checking out.Currently, our system provides pricing based on your shipping country:Īll other countries have pricing displayed in USD but the pricing of products outside of the USA is higher in USD than within the USA because of additional costs we incur to import these products. Some regions include taxes and duties while others do not. We currently offer prices in the following currencies which reflect pricing in each region. Our team can be reached via our contact page with any further queries you may have. Postal/carrier delays, logistics, bad weather, or things out of our control. We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays - e.g. Please note that the below shipping timelines are estimates and not guaranteed. You will receive an email from DECIEM once your order has shipped with your tracking number for each order, along with a We use various couriers depending on the destination and, as a result, shipping times may vary. If the parcel is confirmed delivered with a Proof of Delivery (POD) or if a "Safe Place/Leave with Neighbour/Delivered with Consignees Authority" request is made with our courier directly, we are unable to issue a refund if these parcels are lost/stolen.
We assess each report on a case by case basis.
Until a missing package has been returned to DECIEM or officially declared lost, we are unable to reship or refund the order. Any requests made outside of this timeframe have no guaranteed resolution. International orders reported missing/stolen must be reported within 21 days from shipment date. Please note that any domestic orders reported missing or stolen must be disputed within 14 days from shipment date. Depending on the courier, investigations can take up to 10 business days to conclude. If you’re unable to locate your parcel, please contact us so that we can start an investigation with the courier in regards to your missing parcel. Have you checked your tracking information? Please make sure to check your surrounding area and with your neighbours.
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